At 8jl, protecting the personal information of our Filipino players is a core responsibility. This Privacy Policy explains what data we collect, how we use it, who we may share it with, and what rights you have as a player on our platform.
Last updated: June 2025 | Applies to all players registered on the 8jl platform in the Philippines.
When you register and use the 8jl platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, contact number, and a valid email address provided at the time of registration. We also collect transaction data — such as deposit amounts, withdrawal requests, and payment channel details — to process your financial activity accurately and securely. During gameplay, we record session data including game history, bet amounts, and platform interactions to ensure fair play and resolve any disputes that may arise. Device and technical information, such as your IP address, browser type, and operating system, are collected automatically when you access the platform to help us maintain security and optimise your mobile experience. We may also collect identity verification documents when required under applicable Philippine anti-money laundering regulations. All data collection is limited to what is genuinely necessary for the purposes described in this policy.
The personal data we collect is used primarily to create and manage your 8jl account, process deposits and withdrawals in Philippine pesos, and provide you with access to our full range of games including slots, live casino, and fish shooting games. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — and we will only send promotional communications where you have given your consent. Your gameplay and transaction data helps us detect and prevent fraudulent activity, protect the integrity of the platform, and comply with our obligations under Philippine law. We may use aggregated, anonymised data for internal analytics to improve platform performance, game selection, and the overall mobile experience for Filipino players. We do not use your personal data to make automated decisions that produce significant legal effects without human review. If you have questions about any specific use of your data, you can reach us at [email protected].
8jl does not sell, rent, or trade your personal information to third parties for their own marketing purposes — your data is not a product. We share your information only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technology infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally obligated to do so — for example, in connection with anti-money laundering investigations or court orders. If 8jl undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under applicable regulations. Any third party that receives your data is required to treat it with the same level of care and confidentiality that we apply ourselves.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 8jl platform is encrypted using industry-standard protocols, and sensitive account information is stored using secure, access-controlled systems. Our team conducts regular security reviews and monitors the platform for unusual activity that could indicate a breach or attempted intrusion. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all staff are trained on data protection responsibilities. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. You can also help protect your account by using a strong, unique password and by contacting [email protected] immediately if you suspect any unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to the personal data that 8jl holds about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated information in your account. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe that your data has been processed in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. To exercise any of these rights, please contact our data protection team at [email protected] with your full name, registered email address, and a clear description of your request. We will respond to all valid data subject requests within the timeframes required by applicable Philippine law.
We retain your personal data for as long as your 8jl account is active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering requirements applicable in the Philippines. Gameplay and session data may be retained for a shorter period unless it is required in connection with an ongoing dispute, investigation, or legal proceeding. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it so that it can no longer be linked to you. If you request account closure, we will begin the data retention countdown from the date your account is formally closed, and we will confirm the expected retention period at that time. You may contact [email protected] at any time to ask about the specific retention period that applies to your personal data.
8jl may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will make reasonable efforts to notify registered players through the platform or via the contact details associated with their account. The date at the top of this page will always reflect when the policy was last revised, so you can quickly check whether anything has changed since your last visit. Your continued use of the 8jl platform after any updates have been published constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. If you have concerns about any changes to this policy, please contact us at [email protected] before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8jl handles your personal data, please get in touch with our data protection team directly. You can reach us by email at [email protected] — please include your registered name, account email, and a clear description of your query so we can assist you as efficiently as possible. For general platform questions, the FAQ page covers the most common topics raised by Filipino players. If you wish to exercise a data subject right under the Philippine Data Privacy Act of 2012, please state this clearly in your message and we will handle your request in accordance with the applicable legal timeframes. For complaints that cannot be resolved directly with us, you may contact the National Privacy Commission of the Philippines through their official channels. We are committed to responding to all privacy-related enquiries promptly and transparently.
Our support team is ready to help with any data-related questions. You can also visit the FAQ page for quick answers, or reach us directly at [email protected]. Ready to join the platform? Registration takes under a minute.